Shipping policy
SHIPPING POLICY
Duarte Lateef Streetwear ships orders with care from the United States. Due to the limited-run, specialty, and collectible nature of certain pieces, processing times may vary by product.
ORDER PROCESSING
In-stock orders are generally processed within 2–5 business days after payment is successfully completed. Business days exclude weekends and recognized holidays.
Certain limited-edition, made-to-order, pre-order, custom, Archive, or specialty items may require additional processing time. When applicable, estimated processing information will be provided on the product page or communicated to the customer.
SHIPPING RATES & DELIVERY
Available shipping methods, rates, and estimated delivery times are displayed at checkout based on the destination and items in the order.
Delivery estimates begin after an order has been processed and transferred to the carrier. Carrier transit times are estimates and are not guaranteed by Duarte Lateef Streetwear.
TRACKING
When tracking is available, customers will receive tracking information after their order has shipped. Please allow time for the carrier's tracking system to update after shipment confirmation.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if an address correction is needed. Once an order has entered fulfillment or has been transferred to the carrier, we may be unable to change the delivery address.
INTERNATIONAL ORDERS
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.
International shipments may experience additional delays due to customs processing or local carrier procedures.
LOST, DELAYED OR DAMAGED SHIPMENTS
If your shipment appears lost, arrives damaged, or experiences an unusual delay, please contact us with your order information so we can assist in reviewing the shipment with the carrier.
Duarte Lateef Streetwear is not responsible for delays caused by carriers, customs authorities, weather, incorrect delivery information, or circumstances outside our reasonable control. This does not affect any rights or remedies available to customers under applicable law.
MULTIPLE SHIPMENTS
Orders containing multiple products may occasionally be shipped separately. When applicable, separate tracking information may be provided.
QUESTIONS
For questions regarding an order or shipment, please contact Duarte Lateef Streetwear using the contact information provided on our website.